GDPR Notification

Andy Pratt Ltd will always handle your information in a responsible way according to and in line with the GDPR. GDPR stands for General Data Protection Regulation, replacing the Data Protection Act 1998 and will come into effect on 25th May 2018.

We collect personal data when you contact us via our website, make payments to us or receive certain services from us. This information may include names, phone numbers, email addresses, workplace addresses and payment and transaction information. While some of this information may be used as part of the process of providing services to you that you have requested from us, we will never use the information for anything outside of providing the products or services that you have requested from us.

You may be assured that we treat all personal data and sensitive personal data as confidential and will not process it other than for legitimate purposes. We ensure that the information we hold is accurate, kept up to date, and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.

You are entitled to have access to your personal and sensitive personal data held by us. You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

We aim not to hold personal data longer than necessary. Any financial transactions, invoices and supplier details will be held for 6 years.

If at any time you wish us to cease processing your personal data or contacting you for marketing purposes, please contact Andy Pratt Ltd on 01946 724097 or in writing to Andy Pratt Ltd, Boadle Ground, Carleton, Holmrook, Cumbria, CA19 1YX.

You can view our full privacy policy here.

This website uses Google Analytics to monitor traffic for our internal analysis. Sometimes we might use cookies to store your website usage preferences such as favourite searches. We do not use cookies for marketing purposes.

Please accept or deny the use of this website, and our policy as described:

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COVID-19 Announcement


We are pleased to announce that we are taking new customers on! We thank you all for your patience and hope that you are all well during this time. Any ordersthat you would like to place please email them to info@andyprattltd.co.uk and we will get round to you as quickly as possible! Thank you again for your patience, if you have any enquiries please feel free to contact us via email or by calling us on 01946 724 097.

Privacy Policy

Privacy Policy

This privacy policy sets out how Our company Ltd/Soletrader uses and protects any information that you give Our company Ltd/Soletrader when you use this website.

Our company Ltd/Soletrader is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Our company Ltd/Soletrader may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2012.

What we collect

We may collect the following information:

* name and job title
* contact information including email address
* demographic information such as postcode, preferences and interests
* other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

* Internal record keeping.
* We may use the information to improve our products and services.
* We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. We also have a new policy in effect due to the new regulations that allows you to either accept or decline the cookie used on this website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

* whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
* if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at details on our website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Our company Ltd/Soletrader.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address on our website. We will promptly correct any information found to be incorrect.

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